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1/31/24 10:04 AM2 min read

What is a Device Entitlement Server and Why You Need it in Your Telecoms Business?

What is a Device Entitlement Server and Why You Need it in Your Telecoms Business


In the fast-paced world of telecommunications, staying ahead of the competition and providing seamless services to millions of users is crucial. This is where a Device Entitlement Server (DES) comes in. If you're running a telecoms business, understanding what a DES is and its benefits could be key to enhancing customer satisfaction and maximizing profits.

A Device Entitlement Server, is a management solution that handles the entitlement of various IMS services on devices while seamlessly pairing next-generation eSIM enabled wearable devices. This technology enables the effortless transfer of accounts from one device to another with an eSIM, simplifying and enhancing the mobile device user experience.

So, why might you need a Device Entitlement Server in your telecoms business? Let's explore some key reasons:


1. Drive Revenue Growth

By facilitating the smooth adoption of new services through seamless automatic entitlement, a Device Entitlement Server can help grow the Average Revenue per User (ARPU). When users can effortlessly switch devices while retaining their entitlements, they are more likely to explore and adopt new services, which translates to increased revenue for your telecoms business.


2. Speed Up Go-To-Market

In a rapidly evolving industry, being able to streamline the process of activating mobile devices of all kinds is essential. A Device Entitlement Server provides a gateway for On-Device Service Activation (ODSA) apps, allowing users to enjoy all the mobile features quickly. This capability can significantly speed up your go-to-market efforts, enabling you to capitalize on emerging trends and launch new services efficiently.


3. Reduce Costs and Embrace Technology

Embracing a cloud-native approach, a Device Entitlement Server offers easy access to cutting-edge solutions while minimizing infrastructure costs. By seamlessly integrating with external websheet servers and supporting multiple operators or companies within a single instance, the DES brings efficiency and cost savings to your telecoms business, allowing you to focus on delivering exceptional services to your customers.


4. Enhance Customer Experience

Customer experience plays a vital role in retaining subscribers and attracting new ones. With a Device Entitlement Server, customers can effortlessly transfer their eSIM subscriptions when upgrading their primary device. This flexibility allows for a smooth and seamless transition, ultimately enhancing customer satisfaction. Additionally, the DES supports companion devices like Apple Watch and Samsung Watch, offering flawless connectivity and enticing customers to increase their subscriptions and upsell companion devices.


5. Ensure Reliability and Security

Operating in a highly accessible environment, a Device Entitlement Server guarantees constant updates for the most cutting-edge devices. This reliability ensures that subscribers can always enjoy the latest features and functionalities without interruptions. Additionally, by integrating with Secure Element Subscription Managers (SM-DP), the DES ensures secure delivery of encrypted credentials to eSIMs, bolstering the overall security of your telecoms business.


In conclusion, a Device Entitlement Server is a powerful tool that can significantly benefit your telecoms business. It helps drive revenue growth, speeds up go-to-market efforts, reduces costs, enhances customer experience, and ensures reliability and security. By implementing a DES, you can stay ahead of the competition, provide a seamless user experience, and maximize profits in the ever-evolving telecommunications industry.


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