Boost customer satisfaction and adoption by enabling real-time detection and automatic configuration of devices.
Give your customers a flying start on your network
With the rapid advancements in mobile technology, it's important for operators to meet the expectations of customers who crave the latest and greatest gadgets. That's where Device Management Center comes in. This innovative solution automatically detects, configures, and manages your customers' mobile devices. It seamlessly sends real-time data connection settings over the air, tailored to the specific features of each device. With DMC, your customers can easily access data connection settings through self-service options or by reaching out to our friendly customer service agents who can send settings on demand.
- Speed-up Revenue Uptake
Your network will automatically configure mobile devices, allowing for immediate access to internet and data services.
- Improve Customer Satisfaction
Enhance your business acumen and fine-tune your marketing approach with an extensive and current knowledge hub.
- Reduce Costs
Seamlessly tap into the power of technology with our Cloud Native approach, allowing effortless access to cutting-edge solutions.
- Advanced Device Database
Tap into an unparalleled wealth of device information from the largest database in the world. Our commitment to service level agreements ensures that this valuable resource is continuously updated on a weekly basis.
- 100% Detection
DMC has the ability to identify and detect every single legitimate GSMA device available in the market.
- Improve Call Center Efficiency
Drive cost savings and enhance customer satisfaction with advanced remote troubleshooting and configuration tools.
- Expand Capabilities
Combine with add-ons such as APN correction and TargetMe.
- Better Customer Engagement
Implement automated triggers to proactively engage with specific segments of your subscriber base, maximizing profitability through personalized value-added services tailored to enhance your customers' device experience.
- Real-time Device Analytics
Get valuable insights into service adoption and usage with our cutting-edge Business Intelligence reporting tool powered by Big Data. Access detailed real-time reports on your device base, empowering you to make data-driven decisions and optimize customer satisfaction.
- Great reliability
Experience maximum reliability with our platform, which is deployed in a lightning-fast, high availability environment. Stay up-to-date with continual updates that ensure compatibility with the latest devices.
- OMA CP Over-the-Air
DMC offers instant over-the-air configuration for any device that embraces the OMA-CP standard, ensuring seamless connectivity and effortless setup.
- Apple iOS Configuration
For Apple iOS devices, we provide a convenient SMS delivery of a URL-link to our cutting-edge auto-configuration tool.
- Manual Setup Guides
For devices that do not support over-the-air setup, DMC offers a user-friendly manual setup guide that effortlessly assists subscribers in configuring their devices.
- Automatic Device Detection
Our advanced technology ensures seamless detection of all compatible GSMA devices, allowing for real-time setup of essential settings like APN, MMS, and WLAN.
- Device Database and Update Service
Our cutting-edge Handset Update Process ensures that our database is constantly refreshed, providing support for the newest devices available in the market.
- Customer Care Device Configuration
Empowering call center agents with a cutting-edge web-based tool that enables them to effortlessly and speedily configure end-users' devices.
- Self-care Device Configuration
Offering a personalized self-care web-based tool for end-users, enabling them to effortlessly and swiftly set up their device without the hassle of contacting your support center.
- Multi-tenancy Support
Device Management Center (DMC) offers a seamless hosting solution for multiple operators or companies. With a single logical instance, it provides a streamlined and efficient way to manage multiple entities in a cohesive manner.
- Real-time Big Device Analytics
Real-time Business Intelligence reporting tool offers comprehensive and up-to-the-minute insights into the network's connected subscriber base.
- Cloud Native
Device Management Center is designed to seamlessly integrate with any cloud platform, providing a versatile and adaptable solution for your needs.
Interested to know more about our Device Management Center?
Our Device Management Center is unrivaled in the industry, and we are confident that it can greatly enhance your network performance. Feel free to reach out today and discover the significant impact it can have.